The following rules apply to product returns in our online store. To ensure customer satisfaction, we offer the possibility to return purchased products in accordance with the applicable legal regulations.

The customer has the right to withdraw from the purchase agreement within 14 days from the date of receiving the product, without providing any reason.

To initiate a return, the customer should inform us about their decision through a clear statement (for example via email).

The product should be sent back to us without undue delay, and no later than 14 days from the day the customer informs us about the withdrawal from the contract.

The product should be returned in an unchanged condition that allows it to be resold.

Return shipping costs

The customer is responsible for the cost of returning the product.

We hope that the return process will be simple and convenient for you. If you have any questions, please contact our customer service.